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Coronavirus Poster

Coronavirus Update and Support for Families/Teens

5/2/2020

In light of the increasing awareness of this outbreak, we have been receiving queries from patients and would like to share the following protocol which we have been supplied with by Public Health Wales in order to manage the situation.

Essentially, if you have any symptoms of a flu-like illness (cough, sore throat, shortness of breath, temperature) together with any history of travel to China or contact with anybody you may suspect could have had the virus, then please ring the surgery rather than attending in person.

You will then be assessed by a GP over the phone, who will then seek help from Public Health Wales in order to determine the next steps in management.

Please do not attend the surgery as this will put other patients as well as staff at risk, so please await instruction in your own home. Thank you for your understanding.

Also, please see the letter below offering places on a course to support young people who wish to improve their resilience.

https://www.ashgrovesurgery.com/website/W95024/files/Project%20Intro%20to%20%20Parents%20Teachers%20Young%20people%20and%20Professionals%20-%20Valleys%20Steps%20Dec%202019.pdf

econsult 

Please click on the link to our E-Consult Service - https://ashgrovesurgery.webgp.com/

PLEASE NOTE:  E-CONSULT IS ONLY TO BE USED FOR CLINICAL ENQUIRIES OR FOR MATTERS RELATING TO YOUR MEDICAL RECORDS.  PLEASE CONTACT THE SURGERY BY TELEPHONE (01443 404444) SHOULD YOUR ENQUIRY BE RELATING TO PRESCRIPTION REQUESTS OR IF YOU WISH TO SPEAK WITH THE PRACTICE MANAGER.  THANK YOU.

***FLU VACCINATIONS - APPOINTMENTS AVAILABLE NOW***


If you are in the category of patients who are more likely to suffer complications such as pneumonia, bronchitis, and sinus and ear infections were they to contract flu, or you are aged over 65 we strongly recommend that, before the worst of winter sets in, you arrange your annual flu immunisation. 
Please telephone to enquire if you are eligible and to book an appointment with our Practice Nurses or Healthcare Practitioners. You can also book using our 24-hr automated telephone booking system – call 01443 404444 and choose option 1.

For more information and eligibility criteria, please visit:

Welcome to The Ashgrove Surgery

UNFORTUNATELY WE CANNOT DEAL WITH ANY APPOINTMENT REQUESTS VIA THIS WEBSITE.

Ashgrove Surgery is a busy town-centre practice serving nearly 17,000 residents in Pontypridd including students at the University of South Wales.

We are confident that our new-look website will offer patients a user friendly layout and a wealth of information about our healthcare services. Find out when we're open and what to do when we're not, all from the comfort of your own home.

Once you click on the menu button above, you'll find information about the practice and the services we provide. If you are looking for more information on our Skin Clinics, please visit the Ashgrove Skin Clinic website.

We'd really like to hear from you with suggestions on the information you'd like to see on this website so please contact us.


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Patient Partner/Self-booking system

Common Ailments Service

(Site updated 12/02/2020)
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